A revenue cloud user story for a subscription-based company looking to replace theirlegacy system states “as a pricing manager,bulk discounts will…

Salesforce Revenue Cloud, part of the Salesforce Customer 360 Platform, unites Configure, Price, and

Quote (CPQ), Billing, Partner Relationship Management, and B2B Commerce functionality1. It aims

to help businesses better manage their revenue streams, enhance forecasting capabilities, improve

efficiencies, and accelerate growth across all sales channels1.

In the context of the user story, the company wants to reward loyal customers by including previously

purchased quantities in pricing calculations on the quote. This can be achieved by using discount

schedules with cross orders checked2.

Discount schedules in Salesforce Revenue Cloud allow businesses to implement dynamic pricing

strategies with rules that trigger changes when specified products are on a quote2. By checking cross

orders, the system can consider the quantities of a product that a customer has purchased across

multiple orders when applying bulk discounts2. This way, the more a customer purchases over time,

the greater the discounts they can receive, thereby rewarding their loyalty2.

Reference

Salesforce Revenue Cloud

Understanding Salesforce Revenue Cloud