SAFE-SPC practice question 10 of 25

What does Little's Law tell us?

Full set: 179 questions
Answer options
A: The easiest way to achieve flow is to reduce queue lengths. Correct answer
B: Long queues help increase process efficiency.
C: The easiest way to reduce waits is to increase the processing rate.
D: The average wait time is dependent on the varying arrival rate of items coming into the queue.
E: Single-piece flow is always best.
Correct Answer:
A. The easiest way to achieve flow is to reduce queue lengths.
Explanation

Little’s Law is a fundamental concept in Lean and flow-based systems. It states that the average wait time (Lead Time) in a queue or process is proportional to the number of items in the system (Work in Process, WIP) divided by the average processing rate. The easiest, most direct way to achieve better flow (reduce wait time) is to reduce the queue length (WIP). SAFe 6.0 specifically cites Little’s Law as the basis for limiting WIP to optimize flow. Other options are incorrect or incomplete: B is false; long queues increase wait time. C is only partially true but not always possible; reducing queue length is usually easier and more controllable. D is incorrect; Little's Law applies to average, stable systems, not varying rates. E is unrelated to Little’s Law specifically.
Reference: SAFe 6.0 Website: Principle #6 – Visualize and limit WIP, reduce batch sizes, and manage queue lengths SPC 6.0 Guide: “Little’s Law demonstrates that reducing queue length is the fastest way to reduce wait time and improve flow.” ===========

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