An AnyAirlines employee determines that an RPA process is a strong candidate for automation. When approving the process, the employee needs to…

When approving an RPA process and specifying a group of potential users to manage it throughout

its lifecycle, the best practice is to choose the Center of Excellence (CoE):

Center of Excellence (CoE):

The CoE is a team of experts who are responsible for overseeing the implementation, governance,

and management of RPA processes within the organization.

They ensure that best practices are followed, provide guidance and support to project teams, and

manage the overall RPA strategy and roadmap.

Lifecycle Management:

The CoE is well-equipped to manage the RPA process from initial development through deployment

and ongoing maintenance. They have the expertise to handle any issues that arise and ensure the

process remains efficient and effective.

Best Practices:

By involving the CoE, the organization ensures that the RPA process adheres to established best

practices, maintains high quality, and delivers the expected benefits.

Reference:

MuleSoft RPA Documentation

RPA Center of Excellence Best Practices