SERVICE-CLOUD-CONSULTANT practice question 9 of 25
[Interaction Channels] Universal Containers (UC) needs to implement Service Cloud Voice. UC wants to protect its customers' sensitive data and ensure…
Choose your answer, then check it against the explanation.
[Interaction Channels]
Universal Containers (UC) needs to implement Service Cloud Voice. UC wants to protect its
customers' sensitive data and ensure their privacy. UC also wants to use Voice calls for training
purposes.
What should the consultant recommend?
Question 9 of 25
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