Question

Universal Containers has the following requirements: * The Commercial Account and Consumer Account support departments should not collaborate.​ * The Commercial and Consumer sales users roll up to the same VP of Sales, but there should be no collaboration between sales departments. * The Commercial sales department should share its customers with the Commercial support department. * The Consumer sales department shares its customers with the Consumer support department.​ * The Commercial and Consumer support departments roll up to the same Support Director.​ * The sales departments will remain the Account Owner for the Accounts that they sell to. What is the recommended Org-Wide Sharing Default for Accounts, and how would the Architect enable proper Commercial and Consumer Sales to Support Account Sharing for this scenario?

Accepted Answer

Private Account Sharing with Sharing Rules from Commercial Sales Group(s) to Commercial Support Groups(s) and Consumer Sales Group(s) to Consumer Support Group(s).

Answer

Private Account Sharing with Sharing Rules from Commercial Sales Role(s) to Consumer Support Role(s) and Consumer Sales Role(s) to Commercial Support Role(s).

Answer

Private Account Sharing with Sharing Rules from Commercial support Role(s) to Commercial Support Role(s) and Consumer Sales Role(s) to Consumer Support Role(s).

Answer

Read-Only Account Sharing with Sharing Rules from Commercial Sales Role(s) to Consumer Support Group(s) and Consumer Sales Role(s) to Commercial Support Groups(s).

Universal Containers has the following requirements: * The Commercial Account and Consumer Account support departments should not collaborate. * The…

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