Your client asks you to provide guidance on best practices when rolling out apps on Enterprise Grid. Which two best practices would you recommend to…

Before launching apps on an Enterprise Grid, establishing a strong governance framework is critical. The two most important pre-launch best practices are establishing a formal app approval process and curating an initial list of approved apps. Establishing an approval process (B) ensures that all future app requests are vetted for security, compliance, and business value. Pre-approving and installing a core list of applications (A) provides immediate value to employees upon launch and sets a standard for the types of tools the organization endorses, streamlining initial adoption in a controlled manner.

C. Enable employees on how to use and request apps.

This is a crucial step, but it typically occurs during or immediately after launch as part of the communication and training plan, not entirely before.

D. Perform a one-time audit of existing apps and processes.

While a valuable exercise for understanding the current state, it's a preliminary data-gathering step rather than a core practice for the new rollout itself, which is covered by establishing new processes (B).

E. Track usage of apps and document the business owner for each app.

Tracking usage is a post-launch activity. It is impossible to track the usage of apps before they have been rolled out to employees.

1. Slack Help Center, "Guide to app management in Slack."

Reference for Answer B: In the section "Step 1: Establish an app approval process," the guide explicitly states, "Before your members start using apps in Slack, we recommend that Org Owners and Admins establish an app approval process." This confirms it as a pre-launch requirement.

Reference for Answer A: The section "Step 2: Curate a list of apps for your workspace" advises, "To help your members get started, you can pre-approve a list of apps for any workspace in your org." This supports providing a pre-vetted list before a general rollout.

2. Slack Help Center, "Manage app approvals on Enterprise Grid."

Reference for Answer B: The overview section of this document details the setup of app approval policies. The entire premise is that this administrative framework must be configured before users begin requesting and installing apps to maintain organizational control. It notes, "On the Enterprise Grid plan, Org Owners can set an org-level app approval policy..." This setup is a foundational, pre-launch task.