Refer to the following scenario to answer the question below. You created a front-loaded, balance tracking time off plan. Workers cannot request…

To replace the system-calculated time off balance with a specific, manually determined value for a group of workers, you must use the "Put Override Balance" web service. In Workday Absence Management, standard adjustments add or subtract from the existing balance, whereas an override completely replaces the accrued balance as of a specific date. The Put Override Balance web service operation allows administrators to perform this action in bulk via integration or EIB (Enterprise Interface Builder). This is particularly necessary for exceptional circumstances where the standard accrual logic cannot accommodate a unique policy exception, ensuring the workers' balances reflect the exact required amounts for their 3-month carryover period.

Option A is incorrect because Enter Time Off is used to submit actual time off requests (taking time off), not to override or replace the underlying accrual balances.

Option B is incorrect because Adjust Time Off is used to add or subtract specific hours from a balance, rather than completely replacing the calculated balance with a new absolute value.

Option D is incorrect because Put Absence Input is used to load external absence data or specific payroll-related absence inputs, not to override the time off plan's calculated balance.

1. Workday Web Services (WWS) Directory, Absence Management v41.0+, "PutOverrideBalance" operation documentation.

2. Workday Administrator Guide, Absence Management, "Manage Time Off Balances and Overrides."