A customer has several one-time payment plans within a tenant. They want to ensure that during a payment event a single one-time payment is submitted. How should this be configured?

The ability to submit single versus multiple one-time payments for a worker in a single transaction is a tenant-level configuration. The specific setting, "Enable Multiple One-Time Payments," is located within the Edit Tenant Setup - HCM task under the Compensation tab. To meet the customer's requirement of ensuring only a single one-time payment is submitted per event, this checkbox must be left unchecked (disabled). When disabled, the user interface for the Request One-Time Payment business process will only permit the selection and processing of one payment plan at a time for a given employee.

A. Segment security for the "One Time Payment" domain controls which security groups can initiate, approve, or view one-time payment events, not the number of payments allowed per transaction.
B. A rule-based business process could add conditional logic or validations, but it does not control the fundamental user interface capability of adding multiple payments on the initial submission screen.
C. Enabling this option would configure the system to allow multiple one-time payments in a single event, which is the exact opposite of the stated requirement.

1. Workday Administrator Guide

Compensation Setup: The guide details tenant-level settings for Human Capital Management. In the section covering Compensation settings

it specifies the function of the "Enable Multiple One-Time Payments" checkbox. It states that leaving this option disabled restricts the Request One-Time Payment task to a single payment per worker per event. (Reference: Workday Community

Compensation Administrator Guide

Chapter: Set Up Compensation

Section: Compensation Tenant Setup).

2. Workday Documentation

Task: Edit Tenant Setup - HCM: The help text and documentation for this specific task explain the functional impact of each checkbox. For the "Enable Multiple One-Time Payments" option

the documentation clarifies that its selection enables the grid view for submitting multiple payments simultaneously. If unselected

the single-entry view is enforced. (Reference: Workday Community

HCM Tenant Setup Options Reference).