[Data Ingestion and Integration] A multinational company with over 300,000 employees has recently deployed Cortex XDR in North Americ a. The solution…

[Data Ingestion and Integration] A multinational company with over 300,000 employees has recently deployed Cortex XDR in North Americ a. The solution includes the Identity Threat Detection and Response (ITDR) add-on, and the Cortex team has onboarded the Cloud Identity Engine to the North American tenant. After waiting the required soak period and deploying enough agents to receive Identity and threat analytics detections, the team does not see user, group, or computer details for individuals from the European offices. What may be the reason for the issue?