100-140 practice question 9 of 10
You are a help desk technician at Healthy Eats. The company has 1000 employees in multiple locations. An end user calls you via telephone and states…
Choose your answer, then check it against the explanation.
You are a help desk technician at Healthy Eats. The company has 1000 employees in multiple
locations. An end user calls you via telephone and states the following:
I am Jane Doe with the Accounting Department. I have forgotten my password, and I have a huge
deadline approaching. I need you to reset my password as soon as possible so that payroll checks can
be issued.
What should you do?
Question 9 of 10
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