500-490 practice question 3 of 10

Which two activities should occur during an SE's discovery process? (Choose two.)

Full set: 35 questions
Answer options
A: Gathering information about the current state of the customer ’s network environment
B: Working with the customer to develop a reference architecture
C: Referencing the PPDIOO model to effectively facilitate the discussion
D: Establishing credibility with the customer
E: Mapping Cisco innovation to customer ’s needs
Correct Answer:
AD
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