AD0-E559 Practice Questions

To find out where the email is still being used, he can use the Used By tab of the email. This tab

shows all the places where the email is referenced, such as smart campaigns, programs, snippets,

etc. He can then remove or replace the email from those places before unapproving and deleting

it. The Audit Trail and the Used By page of the program will not show where the email is being used

The 10 people would automatically follow the new duration. This is because when a wait step

duration is modified in an active smart campaign, it affects all people who are currently in the wait

step as well as new people who enter the wait step. The new duration will be calculated from the

time each person entered the wait step. The 10 people would not remain in the old duration or error

out and skip the wait step.

The reason the Activity Log tab is empty is that the person activity is filtered. This can happen when a

filter is applied to the activity log, such as by date range, activity type, primary attribute, etc. To see

all activities for a person, the filter should be cleared or adjusted. The activity log would not be

exported by an API or emptied by an anonymous lead.

Two places to troubleshoot are to check to see if the smart campaign handling the registration has

any members and to check to see if the person is a member of the Adobe Marketo Engage webinar

program and set to the registered status. These checks will help Aya determine if there is any issue

with her smart campaign logic or her program membership settings that prevented her from

receiving the confirmation email. Checking if the confirmation email has the correct token or if the

smart campaign is set to run every time or run once will not help Aya troubleshoot this issue, as they

do not affect whether she receives the confirmation email or not.

Thank you for your visit.

Two fields on the person’s record that have the power to prevent email sends to this extent are

Unsubscribed and Email Invalid. Unsubscribed is a field that indicates whether a person has opted

out of receiving marketing emails. If this field is set to True, Marketo Engage will not send any non-

operational emails to that person. Email Invalid is a field that indicates whether a person’s email

address is valid or not. If this field is set to True, Marketo Engage will not send any emails

(operational or non-operational) to that person. Marketing Suspended and Email Address do not

have the same effect as Unsubscribed and Email Invalid.

The program status that is mandatory to populate the {{member.webinar url}} token is Registered.

This is because the token is populated by the webinar provider when a person registers for the

webinar through Marketo Engage. If a person is not registered for the webinar, the token will not

have a value. The program status Invited or any other status does not affect the token value.

Two ways that Sally can test the confirmation email are to view the approved registration landing

page, complete the registration form, and click on the ‘Join Webinar’ CTA on the confirmation email

she receives in her inbox and to click the ‘Register Now’ CTA on the invite email, complete the

registration form, and click on the ‘Join Webinar’ CTA on the confirmation email she receives in her

inbox. These methods will allow Sally to test the confirmation email as a real person who registers

for the webinar and verify that the {{member.webinar url}} token is working correctly. Previewing the

confirmation email or sending herself a sample will not show the actual webinar URL for the token,

as it depends on the person’s membership in the webinar program.

To grant access to a different Workspace, Greg needs to adjust the team member’s User to allow

access to the APJ Workspace. This can be done by editing the User and selecting the APJ Workspace

from the Workspaces drop-down menu. Assigning the User to a different Partition will not change

the Workspace access, and adjusting the Role will affect all Users with that Role

A trigger token cannot successfully be used within a batch smart campaign. This is because a trigger

token

a value that is specific to a trigger event, such as {{trigger.web page}} or

{{trigger.email name}}. A batch smart campaign does not have any trigger events, so the trigger

token will not have any value. A different smart campaign must be used for each web page or a

custom field must be used to accomplish this. It is possible to customize what is shown in an

interesting moment view

Two things that Jay could try to identify the issue are to go into the Members tab of the webinar

program and check if any person has the program status of Registration Error, and to go into the

Members tab of the webinar program and check that the webinar url column is populated using a

custom view. These steps can help Jay troubleshoot if there was any problem with the registration

process or the webinar provider integration. Changing the program status manually or looking in

field management will not help Jay solve the issue.