CertMage author profile

Priya Kapoor

IT Governance & Enterprise Apps Specialist

Priya has spent 9 years bridging the gap between IT operations and business leadership, with deep experience in service management, ERP implementations, and CRM platforms. She has led ITIL-based transformations at organizations in banking and manufacturing, and holds certifications across four major enterprise platforms. Her exam guides are valued for their practical framing: she explains not just the what, but the why behind every exam domain.

  • 9+Years Experience
  • 12,000+Candidates Helped
  • 80+Exam Guides Written
  • 38Practice tests reviewed

Credentials

Certifications & expertise

Certifications

  • ITIL v4 Expert
  • PMP
  • Salesforce Certified Administrator
  • SAP CAA

Covers

  • ITIL
  • SAP
  • Salesforce
  • Oracle ERP
  • PMI / PMP
  • Scrum

Expert review

Practice tests reviewed by Priya Kapoor

Published coverage

Primary topics

Article archive

Articles by Priya Kapoor

3 published articles

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