Salesforce certification practice
COMMUNICATIONS-CLOUD Practice Questions
Try 10 free COMMUNICATIONS-CLOUD exam-style questions for Salesforce Communications Cloud certification exam. Check each answer and review the explanation and source references.
- Exam code
- COMMUNICATIONS-CLOUD
- Provider
- Salesforce
- Free questions
- 10
- Full set
- 77 questions
- Last update check
Universal Connect (UC) sells several mobile devices to its customer. UC has several attribute like
color, storage and screen size that are common across mobile devices. UC is looking for
recommendation around efficiency them using SFI product catalog. How should consultant model
the product catalog for UC?
ABC communication is using communication cloud for managing its product catalog. The inventory
maintains SKUs and enter data related to SKUs. A consultant is analyzing options to sync the SKU data
with communication cloud EPC products in the product catalog.
Which communication cloud feature should consultant recommend for this use case to minimize the
customer issue
ABC telecom offer advanced B2B connectivity products to companies with multiple service quotes in
different regions based quotes and 1000 line items per quote.
Which application suits supports this scnerio?
Universal containers (UC) provides internet service and recently purchased Industries order
Management (OM) licenses for their B2B use cases. They have the following requirements:
•
Product must be grouped during decomposition in order to send products to the billing
system based on location
•
After grouping the ordered items based on location, send the respective codes to same
billing system for each location
Which three steps should a consultant take when designing a solution for these requirement?
UC is a communication service provider using communication cloud. UC done migration by
successfully loading full data set into a Full copy sandbox with no errors. UC have started loading
data in production.
What two action a consultant shall recommend once the load is completed in production?
Fivercorp is migrating its operations from a legacy on-premise system to communication cloud. They
have already migrated the account and product information, and are now planning to migrate the
asset records and route of MACD processing to Salesforce by the end of the year. Which two
considerations should they take into accounts for this processing to be successful?
Universal Container had been using Communication cloud CPQ and order management for their B2B
use cases. One of the critical requirement was to send a router code to their downstream system.
Sending the router code depends on certain condition *if the customer is moving the internet
services and is eligible for router * if the customer is moving the internet service and did not have
router before * if customer is renewing the internet service and did not have a router before. Which
three option should consultant recommend to meet the requirements above while optimizing order
submission performance?
A Company wants to improve their quote to order journey experience, the journey contains
manufacturing products and services, and integration with inventory system for device reservation.
They want to have smooth omni channel experience. What approach should a consultant take during
planning to ensure optimal development and time to market?
ABC telecom is using communication cloud for their enterprise customers. ABC telecom has a
requirement wherein assets must be synchronized to the assurance platform as soon as the sale of
MACD order placed by each reseller throughout the day. There are hundreds of active reseller user
present in the system. How should consultant recommend that ABC telecom integrate
communication cloud with their assurance platform?
During the discovery phase a consultant learns that provisioning the internet service requires
multiple steps of integration. The first step returns as identifier that is required for the second steps,
but is meaningless in ensuring steps afterwards. How should the consultant implement this
requirement in Order Management with the least amount of configurations?
Question 1 of 10
Source context
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