A customer finds an Ul issue with component (/apps//) on AEM page It needs to be fixed urgently to avoid miscommunication. The developer has been…

In AEM Cloud Service, the correct approach to making changes, even urgent ones, is to update the

codebase and deploy it through the Cloud Manager pipeline. This ensures that the change is part of

the version-controlled, immutable repository and follows best practices for deployment.

Immutable infrastructure: AEMaaCS does not allow direct modifications to production environments

(e.g., via CRXDE Lite). All changes must be deployed through Cloud Manager, ensuring consistency

and traceability.

Making changes directly on production via CRXDE or deploying one-off fixes using the Package

Manager (Options B and C) violates AEMaaCS's immutable infrastructure principle and is not

supported.

Refer to Adobe Cloud Manager’s documentation for best practices on deploying urgent fixes in AEM

as a Cloud Service.