DreamHouse Realty regularly holds open houses for the selling of both houses and condominiums. For condominium open houses, there are a few extra…

To ensure extra steps only appear when creating open house records for condominiums, an

administrator can use two methods: create two page layouts; and use business processes and record

types to display appropriate picklist values. A page layout is a feature that allows administrators to

control how fields, related lists, buttons, etc., are arranged on a record detail or edit page for each

object. An administrator can create two page layouts for open house records - one for houses and

one for condominiums - and include different fields or sections for each page layout based on their

requirements. A business process is a feature that allows administrators to define and enforce stages

that records must go through based on their record type such as lead status or opportunity stage. A

record type is a feature that allows administrators to offer different business processes, picklist

values, page layouts etc., to different users based on their profile or role. An administrator can create

two record types for open house records - one for houses and one for condominiums - and assign

different business processes and picklist values for each record type based on their requirements.

Reference:

https://help.salesforce.com/s/articleView?id=sf.customize_pagelayouts_overview.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5