Universal Containers’ current AI data masking rules do not align with organizational privacy and security policies and requirements. What should An…

The Einstein Trust Layer is the designated Salesforce framework for ensuring secure and responsible AI interactions. It provides a centralized interface to manage data privacy controls, including the configuration of data masking rules for information sent in prompts to, and received in responses from, Large Language Models (LLMs). To align the AI's data handling with organizational policies, the administrator must configure the specific masking patterns and rules within the Einstein Trust Layer setup, which acts as the single source of truth for AI data security.

A. Enable data masking for sandbox refreshes. This addresses data security in non-production environments but is unrelated to managing data masking for real-time generative AI features and LLM interactions.

C. Add new data masking rules in LLM setup. This is too generic. The specific and correct administrative location for configuring data masking rules for Salesforce's integrated AI and LLMs is the Einstein Trust Layer setup.

1. Salesforce Official Documentation

Salesforce Help

"Secure Your Generative AI with the Einstein Trust Layer": This document explicitly states

"From the Einstein Trust Layer setup page

you can enable or disable the components of the Trust Layer... Mask sensitive data in prompts and responses." This confirms that the Trust Layer setup is the correct location for this configuration. (Accessed under the "Einstein Generative AI" section).

2. Salesforce Official Documentation

Salesforce Help

"Mask Sensitive Data in Prompts and Responses": This guide details the procedure: "From Setup

in the Quick Find box

enter Einstein Trust Layer

and then select Einstein Trust Layer. Turn on Mask Sensitive Data." This provides the exact steps

reinforcing that the configuration is within the Trust Layer. (Accessed under the "Einstein Generative AI" > "Einstein Trust Layer" section).

3. Salesforce Whitepaper

"The Einstein Trust Layer: AI for CRM

Safely": This paper describes the architecture and its components. In the section on "Data Masking

" it explains

"The Einstein Trust Layer automatically detects and masks sensitive data... Admins can customize the masking patterns to fit their specific business needs." This establishes the Trust Layer as the authoritative control point for AI data masking policy. (Reference: Page 4

"Data Masking" section).