Universal Containers (UC) wants to use Flow to bring data from unified Data Cloud objects to prompt templates. Which type of flow should UC use?

A Template-triggered prompt flow is a specific type of autolaunched flow designed to be invoked by a prompt template in Einstein 1 Studio. Its primary function is to retrieve data from Salesforce objects, including unified Data Cloud objects, or from external systems using complex logic. This allows the prompt template to be dynamically grounded with real-time, contextual data when it is executed. This flow type is purpose-built to fetch and return data specifically for populating prompt templates, directly addressing the requirement of Universal Containers.

A. Data Cloud-triggered flow: This flow initiates automation based on a data change (create/update) within a Data Cloud object, not when a prompt template needs to fetch data on demand.

C. Unified-object linking flow: This is not a standard, officially named flow type in Salesforce. The name suggests a data management function rather than data retrieval for a prompt template.

1. Salesforce Help Documentation

"Extend Prompt Templates with Flows": "To ground a prompt template with data from a system that’s external to Salesforce or with complex business logic

use a template-triggered prompt flow. A template-triggered prompt flow is an autolaunched flow that’s available only for prompt templates. The flow can retrieve data from any Salesforce object

including Data Cloud objects..."

2. Salesforce Metadata API Developer Guide

FlowProcessType Enum: The Flow metadata type includes a processType field. The documentation lists PromptTemplate as a valid value for this field

described as "A flow that’s triggered by a prompt template." This confirms it is a distinct and officially recognized type of flow.

3. Salesforce Help Documentation

"Flow and Process Types": This document outlines the various types of flows. While it categorizes Template-triggered prompt flows under the broader "Autolaunched Flow" category

other specific documentation (as cited above) clarifies its unique trigger and purpose for prompt templates.