Choose 1 option. An account manager reports that the performance metric “Today’s Pace” on their Agentforce Life Sciences for Customer Engagement home…

The calculation logic for performance metrics like "Today's Pace" is a global setting managed within the Activity Plan Configuration. To base this calculation on working days instead of calendar days, the administrator must navigate to the Activity Plan Configuration settings and enable the "Enable Working Days Calculations" option. This ensures that the metric accurately reflects performance against the defined work schedule for all relevant users and plans, rather than being a setting on individual records or components.

A. The new Activity Plan screen is for creating individual plans; it does not contain global settings for how system-wide performance metrics are calculated.

B. The home page component is for display purposes. Its configuration controls how data is presented, not the underlying calculation logic of the metrics themselves.

- Salesforce Help, Agentforce Life Sciences for Customer Engagement Administrator Guide, "Configure Activity Plans", Section: Activity Plan Configuration. This section details the available global settings for activity planning, including the option to base calculations on working days.

- Salesforce Help, Agentforce Life Sciences for Customer Engagement User Guide, "Monitor Performance with Activity Plans", Section: Performance Metrics. This page explains what "Today's Pace" represents, and its calculation is governed by the admin settings.