Choose 1 option. Cumulus Pharma wants to customize the provider summary to include additional information stored in Agentforce Life Sciences for…

Provider Summary Generation in Agentforce Life Sciences relies on an Einstein Copilot action, which is powered by a prompt template. The prompt template defines the summarization instructions and specifies the input data source, which is an Actionable Relationship Center (ARC) graph. When the underlying ARC graph is updated to include new objects or fields, the prompt template must be updated to recognize and utilize this new data structure in its input dataset. Creating a new version of the template and activating it ensures the summarization process incorporates the latest information as intended.

B. Customize the Generate Provider Account Territory Summary flow...: The core logic for data gathering and summarization is defined in the ARC graph and prompt template, not in a customizable flow.

C. Update the Batch Summarization job configuration...: The batch job configuration is for scheduling and execution of the summarization process, not for defining the content or data sources of the summary itself.

1. Salesforce Help. (2024). Configure Provider Summaries. "The provider summary is generated by the Generate Provider Summary Einstein Copilot action, which uses a prompt template... The prompt template uses a cross-object relationship graph as its data source."

2. Salesforce Help. (2024). Prompt Templates. "A prompt template is a reusable prompt that runs an automated workflow... To use data from your Salesforce org in a prompt template, you can add merge fields or use Apex or a cross-object relationship graph to ground the prompt template with your data." Section: Ground a Prompt Template with Your Salesforce Data.