APPLE-DEVICE-SUPPORT practice question 2 of 30

What happens when you restore a Mac with Apple silicon with Apple Configurator?

Full set: 214 questions
Answer options
A: It updates the firmware and recoveryOS, and erases and installs macOS. Correct answer
B: It restores the system state from before a corrupted battery drain.
C: It recovers data from a Time Machine snapshot on the internal storage.
D: It forces the Mac to perform any pending software updates.
Correct Answer:
A. It updates the firmware and recoveryOS, and erases and installs macOS.
Explanation

The "restore" process using Apple Configurator on a Mac with Apple silicon is the most comprehensive recovery option. It is designed to address severe software issues by returning the Mac to a factory state. This action updates the firmware and recoveryOS to the latest versions, completely erases all data on the internal storage, and then installs the latest version of macOS. This is distinct from the "revive" action, which updates firmware and recoveryOS without erasing user data.

Why Incorrect

B. A restore is a full system reinstallation and is not a targeted fix for a specific issue like a corrupted battery drain, although it would likely resolve it.
C. Apple Configurator does not interact with Time Machine snapshots. Data recovery from Time Machine is performed using Migration Assistant or macOS Recovery.
D. This describes the "revive" action. A revive updates the firmware and recoveryOS but is specifically designed to preserve the user's data and macOS installation.

References

1. Apple Inc. (2023). Apple Configurator User Guide. "Revive or restore a Mac with Apple silicon using Apple Configurator". This guide explicitly states: "Restoring a Mac with Apple silicon updates the firmware and recoveryOS to the latest version, and erases and installs the latest version of macOS on your internal storage."

2. Apple Inc. (2023). Apple Platform Deployment. "Use Apple Configurator to revive or restore Mac computers". This document clarifies the distinction: "A restore erases all data on the Mac and installs the latest version of macOS and recoveryOS. A revive updates the firmware and recoveryOS to the latest version. This is designed to not make any changes to the startup volume, so the user’s data isn’t affected."

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