In order to drive cultural adoption of the Digital Workforce it is important to: (Choose all that apply.)

Successful cultural adoption of a Digital Workforce hinges on integration and collaboration, not coercion. Building strong relationships with business areas by understanding their needs and demonstrating value (A) is fundamental to gaining trust and buy-in. Furthermore, ensuring the RPA vision and brand are aligned with the overarching organizational strategy (B) positions the Digital Workforce as an enabler of corporate goals, rather than a siloed or competing initiative. This strategic alignment is crucial for securing executive sponsorship and fostering a unified culture that embraces automation as a core component of the business.

C. Making automation mandatory is a top-down approach that breeds resentment and resistance, which is counterproductive to fostering genuine cultural adoption.

D. Building a unique brand separate from the organization can lead to the RPA initiative being siloed and perceived as an external entity, hindering integration.

1. Blue Prism Robotic Operating Model (ROM®) v2 - Vision and Strategy (Version 2.0, April 2019): Section 2.1, "Vision," states, "The vision should be aligned to the strategic objectives of the business... It is important that the vision is bought into by the business and is used to drive the desired culture and behaviors." This directly supports option B.

2. Blue Prism Robotic Operating Model (ROM®) v2 - Organization (Version 2.0, April 2019): Section 4.3, "Roles and Responsibilities," describes the Process Analyst role, which involves "working with the business subject matter experts to understand the end to end process." This highlights the collaborative approach of working with business areas, supporting option A.

3. Blue Prism Robotic Operating Model (ROM®) v2 - People (Version 2.0, April 2019): Section 7.1, "Change and Communications," emphasizes that a key objective is to "Engage and excite the workforce about the opportunities that a Digital Workforce will bring." This contradicts the forceful nature of option C and supports the collaborative principles of A and B.