CBAP practice question 6 of 35

Which of the following is not a hygiene agent according to Frederick Herzberg theory?

Full set: 494 questions
Answer options
A: The chance to excel Correct answer
B: Job security
C: A paycheck
D: Clean and safe working conditions
Correct Answer:
A. The chance to excel
Explanation

According to Herzberg’s two-factor theory of motivation, there are two sets of factors that influence job satisfaction: hygiene factors and motivators. Hygiene factors are those job factors that are essential for existence of motivation at workplace, but do not lead to positive satisfaction for long- term. They are also called dissatisfiers or maintenance factors, as they are required to avoid dissatisfaction. Hygiene factors include pay, company policies, fringe benefits, physical working conditions, status, interpersonal relations, and job security. Motivators are those factors that yield positive satisfaction and enhance motivation. They are inherent to work and relate to self-growth and self-actualization. Motivators include recognition, sense of achievement, growth, responsibility, and advancement. The chance to excel is a motivator, not a hygiene factor, according to Herzberg’s theory. Reference: Herzberg’s Two-Factor Theory Of Motivation-Hygiene - Simply Psychology; Herzberg’s Two-Factor Theory of Motivation - Management Study Guide; Two-factor theory - Wikipedia

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