A business analyst (BA) is eliciting requirements for a pharmaceutical distribution company with an expansion plan across many states, each with…

According to the BABOK® Guide, abstraction is the process of removing or suppressing details to

focus on essential characteristics. Abstraction helps to make the requirements as re-usable as

possible by avoiding unnecessary or specific details that may vary across different contexts or

situations. For a pharmaceutical distribution company with an expansion plan across many states,

each with their own tools and methods, the BA should describe the requirements at a high level of

abstraction to capture the common and essential features and functions that are applicable to all

states. Reference: BABOK® Guide, Version 3, Chapter 10: Techniques, Section 10.2: Abstraction, Page

370; Chapter 6: Requirements Life Cycle Management, Section 6.4: Approve Requirements, Page

154.