Who is responsible for ensuring the outputs of the lessons learned session are applied to future change projects?

ACMP assigns the change management lead responsibility for ensuring lessons learned outputs are

documented and applied in future projects. The lead synthesizes insights and shares them across the

organization to enhance change maturity. Sponsors may support and external parties may provide

perspective, but accountability lies with the change lead as the professional steward of change

management practices.

(Reference: ACMP Standard, Process Group 5 – Close; Activity: Capture and apply lessons learned;

Role of Change Lead.)