CIPP-US practice question 9 of 25
SCENARIO Please use the following to answer the next QUESTION: Cheryl is the sole owner of Fitness Coach, Inc., a medium-sized company that helps…
Choose your answer, then check it against the explanation.
SCENARIO
Please use the following to answer the next QUESTION:
Cheryl is the sole owner of Fitness Coach, Inc., a medium-sized company that helps individuals
realize their physical fitness goals through classes, individual instruction, and access to an extensive
indoor gym. She has owned the company for ten years and has always been concerned about
protecting customer’s privacy while maintaining the highest level of service. She is proud that she
has built long-lasting customer relationships.
Although Cheryl and her staff have tried to make privacy protection a priority, the company has no
formal privacy policy. So Cheryl hired Janice, a privacy professional, to help her develop one.
After an initial assessment, Janice created a first of a new policy. Cheryl read through the draft and
was concerned about the many changes the policy would bring throughout the company. For
example, the draft policy stipulates that a customer’s personal information can only be held for one
year after paying for a service such as a session with personal trainer. It also promises that customer
information will not be shared with third parties without the written consent of the customer. The
wording of these rules worry Cheryl since stored personal information often helps her company to
serve her customers, even if there are long pauses between their visits. In addition, there are some
third parties that provide crucial services, such as aerobics instructors who teach classes on a
contract basis. Having access to customer files and understanding the fitness levels of their students
helps instructors to organize their classes.
Janice understood Cheryl’s concerns and was already formulating some ideas for revision. She tried
to put Cheryl at ease by pointing out that customer data can still be kept, but that it should be
classified according to levels of sensitivity. However, Cheryl was skeptical. It seemed that classifying
data and treating each type differently would cause undue difficulties in the company’s day-to-day
operations. Cheryl wants one simple data storage and access system that any employee can access if
needed.
Even though the privacy policy was only a draft, she was beginning to see that changes within her
company were going to be necessary. She told Janice that she would be more comfortable with
implementing the new policy gradually over a period of several months, one department at a time.
She was also interested in a layered approach by creating documents listing applicable parts of the
new policy for each department.
What is the best reason for Cheryl to follow Janice’s suggestion about classifying customer data?
Question 9 of 25
Keep practicing
Take the free CIPP-US practice test
Ten exam-style questions with answers and explanations, plus the exam facts and study guides.
More questions
Other CIPP-US practice questions
- Question 1In 2012, the White House and the FTC both issued reports advocating a new approach to pri…
- Question 2What is an exception to the Electronic Communications Privacy Act of 1986 ban on intercep…
- Question 3Which jurisdiction must courts have in order to hear a particular case?
- Question 4Which of the following is an important implication of the Dodd-Frank Wall Street Reform a…
- Question 5All of the following organizations are specified as covered entities under the Health Ins…
- Question 6SCENARIO Please use the following to answer the next QUESTION: Declan has just started a …
