When an application is categorized under the "Retire" quadrant in the APM Application Assessment, what should be the next action?

In Application Portfolio Management, applications are often assessed using a model like TIME (Tolerate, Invest, Migrate, Eliminate). When an application is placed in the "Retire" or "Eliminate" category, it signifies that the application has low business value and/or high cost/risk, making it a candidate for removal from the portfolio. The immediate and logical next action is to create and execute a plan for decommissioning the application, which involves retiring the technology, archiving necessary data, and redirecting users to alternative solutions.

A. Investing in development is the opposite action, reserved for applications with high business value that are worth enhancing.
B. Migrating to the cloud is an action for applications that are valuable but may benefit from a more modern infrastructure, not for those being retired.
D. Reassigning an application does not solve the underlying issues of low value or high cost that led to the "Retire" classification.

1. ServiceNow Product Documentation. "Application rationalization". ServiceNow, Release: Washington DC. Accessed May 2024. (This section explains that the outcome of categorizing an application for elimination is to plan its retirement).

2. ServiceNow Product Documentation. "Demand and project creation in APM". ServiceNow, Release: Washington DC. Accessed May 2024. (This page describes creating demands or projects from APM, including "decommissioning projects" for applications marked for retirement).