CIS-CSM practice question 6 of 35
The ServiceNow Communities feature is only available for customers with ServiceNow Customer Services Management licenses.
Choose your answer, then check it against the explanation.
The ServiceNow Communities feature is only available for customers with ServiceNow Customer
Services Management licenses.
Question 6 of 35
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Other CIS-CSM practice questions
- Question 1Cost Information on cases is available as part of the Performance Analytics Content Pack …
- Question 2Information about a customer’s service contract is found in Knowledge.
- Question 3Agents and managers cannot create knowledge articles from Community questions.
- Question 4True/False: The Agent Chat [com.glide.interaction.awa] plugin is required for chat in Age…
- Question 5If only one user reports a content for moderation, the content will be hidden.
- Question 7Entitlements specify the level of service provided to customers.