CIS-PA practice question 12 of 15

When sharing a Dashboard, who can be granted Dashboard access?

Full set: 60 questions
Answer options
A: A specific role
B: A specific user
C: A specific group
D: A specific user, group, or role Correct answer
Correct Answer:
D. A specific user, group, or role
Explanation

ServiceNow dashboards are designed to be shared with specific audiences to control data visibility. The sharing functionality allows an owner or editor to grant view or edit access to individual users, entire groups of users (e.g., 'Service Desk'), or all users who possess a specific role (e.g., 'itil'). This granular control ensures that stakeholders see only the data relevant and permitted for their function. Option D correctly consolidates all available sharing options into a single, comprehensive answer.

Why Incorrect

A. This is incomplete. Dashboards can also be shared with specific users and groups, not just roles.
B. This is incomplete. Dashboards can also be shared with specific groups and roles, not just users.
C. This is incomplete. Dashboards can also be shared with specific users and roles, not just groups.

References

1. ServiceNow Product Documentation, "Share a dashboard," Platform Analytics and Reporting, Washington D.C. release. (Describes the sharing pane options including Users, Groups, and Roles).

2. ServiceNow Product Documentation, "Dashboard permissions," Platform Analytics and Reporting, Washington D.C. release. (Details the access control mechanisms for dashboards, explicitly mentioning roles, groups, and users).

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