What methods are used to create common controls?

Common controls are a core feature in ServiceNow GRC designed to reduce duplicate effort. They can be created in two primary ways. First, a user can create a new control record and directly designate its type as 'Common Control'. Second, an existing 'Standard' control, which was initially scoped to a specific entity, can be converted or promoted into a common control. This allows it to be applied more broadly across the organization to satisfy multiple requirements.

B. Create a common control as a child of a standard control: Common and standard controls are peer types; one is not a child of the other.
D. Create a common control as a child of a control objective: While all controls are related to a control objective, this describes the relationship, not the specific method of creation.

- ServiceNow Product Documentation, "Create a common control," Policy and Compliance Management - Washington DC. (Explicitly states, "You can create a common control or convert a standard control into a common control.").

- ServiceNow Product Documentation, "Common Controls Management," GRC: Core Applications - Utah. (Provides an overview of the concept and its implementation, reinforcing the creation and conversion methods).