CIS-SPM practice question 6 of 25

The combination of the user and the assigned portfolio must be unique when adding a user to which registry?

Full set: 112 questions

Domain Portfolio Management

Answer options
A: Application Registry.
B: Event Registry.
C: UX Page Registry.
D: Stakeholder Registry. Correct answer
Correct Answer:
D. Stakeholder Registry.
Explanation

The Stakeholder Registry is a feature within ServiceNow Strategic Portfolio Management (SPM) used to identify and manage stakeholders for portfolios, programs, and demands. When adding a user to a specific portfolio as a stakeholder, the system enforces a uniqueness constraint. This means a single user can only be associated with a particular portfolio once within the registry. This prevents redundant entries and ensures clear, accurate tracking of stakeholder roles and responsibilities for each strategic entity.

Why Incorrect

A. Application Registry: This registry is part of Application Portfolio Management (APM) and tracks business applications, not the relationship between users and portfolios.
B. Event Registry: This is a core platform feature for defining and processing system events; it is not related to SPM portfolio or stakeholder management.
C. UX Page Registry: This is part of the Now Experience UI Framework and is used to register and define properties for user interface pages, not for managing user data.

References

1. ServiceNow Product Documentation: "Stakeholder Register". This document outlines the purpose of the stakeholder register, which is to "associate them [stakeholders] with a portfolio, program, or demand." The inherent function of this registry requires a unique association between a user and the entity (e.g., portfolio) they are a stakeholder for. See: Strategic Portfolio Management > Portfolio Planning > Stakeholder Register.

2. ServiceNow Product Documentation: "Add a stakeholder to the stakeholder register". The procedure for adding a stakeholder involves selecting a 'User' and a 'Portfolio' (or other parent entity). The underlying table, spmstakeholderregister, is designed with a unique index on the combination of the user and the parent record to maintain data integrity. See: Strategic Portfolio Management > Portfolio Planning > Stakeholder Register > Add a stakeholder to the stakeholder register.

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