An administrator tries to suspend an active job from the NetBackup Activity Monitor, but discovers that the option is grayed out. What is preventing…

The ability to suspend an active backup job in the NetBackup Activity Monitor is contingent upon the Checkpoint restart feature being enabled. This feature allows NetBackup to create periodic checkpoints during a backup. When a job is suspended, it stops at the next checkpoint, saving its state to allow for a clean resumption later. If Checkpoint restart is not enabled in the policy attributes for the backup job, NetBackup lacks the mechanism to create a restart point, and therefore the "Suspend" option is unavailable and appears grayed out in the user interface.

A. Child jobs are still active: The status of child jobs does not inhibit the suspension of a parent job; suspending the parent would typically manage the child jobs accordingly.

B. The parent job is still active: A job must be active to be suspended. This is a prerequisite for the action, not a reason for the option to be unavailable.

C. Multiplexing is enabled: Multiplexing is a data streaming optimization and is functionally independent of the Checkpoint restart feature that governs job suspension.

1. Veritas NetBackup™ Administrator's Guide

Volume I

Release 10.0.

Section: "Monitoring NetBackup activity" > "About suspending and resuming jobs"

Content: The documentation explicitly states

"To suspend a backup job

Checkpoint restart must be enabled in the policy for that backup. If you try to suspend a job for which checkpointing is not enabled

the job is canceled." This confirms that the feature is a direct prerequisite for the suspend functionality.

2. Veritas Support Knowledge Base

Article 100007898.

Title: "Suspend option is grayed out for an active backup job in NetBackup Activity Monitor"

Content: This official support article identifies the cause directly: "The 'Suspend' option for an active backup job will be grayed out in the NetBackup Activity Monitor if 'Checkpoint restart' is not enabled in the 'Attributes' tab of the policy which is used for the backup."