CPIM-MPR practice question 16 of 25

A warehouse has 20,000 orders per year with an average of 10 line items per order. The warehouse experiences 800 backorders per year averaging 5 line items per backorder. What level of customer service is achieved when the percentage of line items shipped on schedule is used?

Full set: 105 questions
Answer options
A: 96%
B: 97%
C: 98% Correct answer
D: 99%
Correct Answer:
C. 98%
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