D-PST-MN-A-01 practice question 13 of 15

What is the purpose of svc_dc collect script?

Full set: 185 questions

Domain PowerStore Concepts and Features

Answer options
A: Collects system configuration and logs for Dell support Correct answer
B: Restarts data collection services
C: Displays current alerts only
D: Clears hardware fault LEDs
Correct Answer:
A. Collects system configuration and logs for Dell support
Explanation

The svcdc collect script is a crucial service command used in Dell PowerStore systems. Its designated purpose is to initiate a data collection process that gathers a comprehensive set of system information. This includes configuration details, performance statistics, and various logs from the appliance. The resulting data package is primarily intended for Dell technical support to facilitate in-depth troubleshooting and root cause analysis of system issues.

Why Incorrect

B. This script initiates the gathering of data. It does not manage the state, such as restarting, of the underlying data collection services.
C. The script collects a full support bundle including logs, configuration, and dumps, which is far more comprehensive than only displaying current alerts.
D. Clearing hardware fault LEDs is a specific hardware management function performed by different commands, not the purpose of a log and configuration collection script.

References

1. Dell PowerStore Service Scripts Guide (Version 3.6.x): In the section "Data Collection Scripts," the document states, "The svcdc collect command is used to create and collect a new data collection package. This command is typically used when requested by technical support to gather information for troubleshooting an issue." (Reference found in Chapter 2: Service Scripts, under the svcdc command description).

2. Dell PowerStore Command Line Interface Guide (Version 3.6.x): While the CLI guide focuses on user-level commands, it differentiates administrative/service scripts like svcdc from regular operational commands. The guide for the servicedatacollection command (the user-facing equivalent) confirms its purpose is to "Collect service data," reinforcing the function of gathering support materials. (Reference found in Chapter 2: Commands, under servicedatacollection command description).

Scroll to Top