Which of the following is NOT a metric for culture?

Deployment frequency is a core technical software delivery performance metric that measures how often code is successfully deployed to production or staging environments. It strictly quantifies pipeline throughput, operational efficiency, and delivery speed rather than organizational culture. Conversely, cultural metrics specifically evaluate human factors, organizational health, and workplace sentiment within a technology organization. Standard cultural metrics include Employee Net Promoter Score (eNPS), team engagement, employee morale, and staff retention rates. While establishing a healthy DevOps culture positively influences technical performance metrics like deployment frequency, deployment frequency itself remains a technical process performance metric rather than a direct measurement of organizational culture.

A. Employee Net Promoter Score (eNPS) directly measures employee advocacy, job satisfaction, and overall cultural health within an organization.
C. Engagement and morale assess the psychological state and workplace sentiment of team members, making them direct cultural metrics.
D. Retention measures how effectively an organization maintains its workforce, serving as a primary indicator of healthy organizational culture.

Westrum, R. (2014). "A typology of organisational cultures." BMJ Quality & Safety, 23(Suppl 1), i19-i22. DOI: https://doi.org/10.1136/qshc.2003.009522

Forsgren, N., Humble, J., & Kim, G. (2018). Accelerate: The Science of Lean Software and DevOps. IT Revolution Press. Chapter 3: Measuring and Changing Culture.

PeopleCert DevOps Foundation Official Syllabus, Section: Cultural and Behavioral Metrics.