ECBA practice question 10 of 25

Conducting elicitation by asking Questions and documenting responses from relevant stakeholders has the following strength:

Full set: 210 questions
Answer options
A: prioritization setting.
B: analytical thinking.
C: sharing of information.
D: encouraging participation. Correct answer
Correct Answer:
D. encouraging participation.
Explanation

The technique described, asking questions and documenting responses, is characteristic of an Interview. A primary strength of the interview technique is its interactive nature, which allows the business analyst to build rapport with the stakeholder. This direct engagement and the ability to ask clarifying, open-ended questions fosters a collaborative atmosphere. This environment makes stakeholders feel comfortable and valued, which directly encourages their active participation and willingness to share comprehensive and candid information that might not be revealed through other, less personal methods.

Why Incorrect

A. prioritization setting: This is a distinct business analysis activity used to rank requirements; it is not an inherent strength of the interview technique itself.
B. analytical thinking: This is a foundational competency that a business analyst applies to the information gathered, not a strength of the elicitation technique.
C. sharing of information: This is a general outcome of all elicitation techniques, not a specific strength that distinguishes interviews from other methods like workshops or surveys.

References

1. International Institute of Business Analysis. (2015). A Guide to the Business Analysis Body of Knowledge (BABOK Guide) (Version 3). IIBA. Section 10.25.3

Strengths. The guide states

"Allows the interviewer and participant to have a full discussion and build a rapport

which encourages participation and sharing of information."

2. Dennis

A.

Wixom

B. H.

& Roth

R. M. (2018). Systems Analysis and Design (7th ed.). Wiley. (Commonly used in university curricula). Chapter 3

"Requirements Determination

" discusses interviewing as a primary technique

highlighting its strength in building relationships with users

which encourages participation and detailed feedback.

3. University of Minnesota

Carlson School of Management. (n.d.). IDSC 3202: Analysis and Modeling. Course materials often describe interviewing's strengths in building rapport for effective information gathering

which is synonymous with encouraging participation.

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