ECBA practice question 7 of 25

What tool classifies stakeholders according to responsibility?

Full set: 210 questions
Answer options
A: Stakeholder Map
B: Personas
C: RACI Matrix Correct answer
D: Stakeholder List
Correct Answer:
C. RACI Matrix
Explanation

The RACI matrix is a responsibility assignment chart that maps out every task, milestone, or key decision involved in completing a project and assigns which roles are Responsible, Accountable, Consulted, or Informed for each action item. This tool is specifically designed to clarify roles and classify stakeholders according to their level of responsibility for activities and deliverables. The acronym RACI explicitly defines these different levels of responsibility, making it the correct tool for this purpose.

Why Incorrect

A. Stakeholder Map: This tool visually categorizes stakeholders based on attributes like influence and interest, not their specific task-level responsibilities.
B. Personas: Personas are archetypal representations of user groups used to understand their goals and behaviors, not to assign project responsibilities.
D. Stakeholder List: This is a simple catalog of stakeholders and their basic attributes; it does not systematically classify them by responsibility for specific tasks.

References

1. International Institute of Business Analysis (IIBA). (2015). A Guide to the Business Analysis Body of Knowledge (BABOK Guide)

Version 3. Toronto: IIBA.

Section 10.36.2

Description: "A RACI matrix is used to identify the roles and responsibilities of stakeholders in relation to the activities and deliverables in business analysis... The matrix is constructed with activities/deliverables in the first column and stakeholders in the first row."

Section 10.36.3.1

Elements: Defines Responsible

Accountable

Consulted

and Informed

confirming its function is to classify by responsibility.

Section 10.44

Stakeholder List

Map

or Personas: This section describes the other options

clarifying that Stakeholder Maps categorize by influence/interest and Personas represent user archetypes

distinguishing them from the responsibility focus of a RACI matrix.

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