FIELD-SERVICE-LIGHTNING-CONSULTANT practice question 10 of 35
Universal Containers (UC) wants to generate Work Orders from their Customer Service Cases. UC would like the Work Order to be linked to the Case and…
Choose your answer, then check it against the explanation.
Universal Containers (UC) wants to generate Work Orders from their Customer Service Cases. UC
would like the Work Order to be linked to the Case and have the Customer Service Representative
select a pre-defined template for the Work Order within the Service Console. Which two items
should a Consultant recommend in order to achieve this? Choose 2 answers
Question 10 of 35
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