FSL-201 practice question 15 of 25

Technicians at Universal Containers use the Salesforce Field Service mobile app at customer sites. After completing work, the Technician updates the…

Choose your answer, then check it against the explanation.

Technicians at Universal Containers use the Salesforce Field Service mobile app at customer sites. After completing work, the Technician updates the Service Appointment status to Complete and saves the record. Dispatchers see the appointment as Dispatched on the console instead of seeing the Complete status update. Which two troubleshooting steps should a Consultant take to resolve the issue? Choose 2 answers
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Question 15 of 25

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