You cannot schedule a callback for more than 30 days in advance.

In Genesys Cloud CX, you can schedule a callback for more than 30 days in advance. The platform

allows flexibility in setting callback times, ensuring that customer interactions can be scheduled

according to business needs, even if that requires scheduling far into the future.

The statement that you cannot schedule a callback for more than 30 days in advance is false.

Reference:

Genesys Cloud CX Callback Feature Documentation​​​.