Your-company.com recently started using Google Workspace. The CIO is happy with the deployment, but received notifications that some employees have…

Access the Transfer Tool:

In the Google Workspace Admin console, navigate to "Users" > "Transfer tool for unmanaged users".

Identify Conflict Accounts:

Use the tool to search for unmanaged users (conflict accounts) that have email addresses matching

your company domain.

Send Transfer Requests:

Send transfer requests to the identified unmanaged users, asking them to transfer their accounts to

your Google Workspace domain.

Complete the Transfer:

Guide the users through the transfer process to ensure their accounts are moved to the managed

Google Workspace environment.

Verify the transfer completion and resolve any remaining conflicts.

Reference

Google Workspace Admin Help: Transfer tool for unmanaged users