Question

Your company has been engaged in a lawsuit, and the legal department has been asked to discover and hold all email for two specific users. Additionally, they have been asked to discover and hold any email referencing “Secret Project 123.” What steps should you take to satisfy this request?

Accepted Answer

Create a Matter and a Hold. Set the Hold to Gmail, set it to Accounts, and set the usernames to: user1@your-company.com, user2@your-company. Set the search terms to: (secret project 123). Save.

Answer

Create a Matter and a Hold. Set the Hold to Gmail, set it to the top level Organization, and set the search terms to “secret project 123.” Create a second Hold. Set the second Hold to Gmail, set it to Accounts, and enter: user1 @your-company.com, user2@your-company.com. Save.

Answer

Create a Matter and a Hold. Set the Hold to Gmail, set it to Accounts, and enter: user1@your- company.com AND user2@your-company.com. Set the search terms to: secret AND project AND 123. Save.

Answer

Create a Matter and a Hold. Set the Hold to Gmail, set it to Accounts, and set the usernames to: user1@your-company.com, user2@your-company. Set the search terms to secret OR project OR 123. Save.

Your company has been engaged in a lawsuit, and the legal department has been asked to discover and hold all email for two specific users…

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