Which service offering is not included in the ICT infrastructure integration services category in the UniSTAR SCT configurator?

The UniSTAR SCT configurator categorizes services based on their nature. ICT Infrastructure Integration Services are typically project-based, one-time services focused on implementing new systems. This includes network implementation (D) and disaster recovery setup (C). Video Conferencing Assurance (A) is a post-implementation, recurring service, but its initial setup can be part of integration. However, Media Retention Service (B) is fundamentally a long-term, operational, and often recurring managed service focused on data lifecycle management and compliance. It does not fit the model of a one-time infrastructure integration project and is categorized separately, usually under Managed Services or Storage Services.

A. Video Conferencing Assurance Service: The initial implementation of a video conferencing system is an integration service, even if the "assurance" part is ongoing.
C. Disaster recovery and backup services: The design and implementation of DR and backup solutions are core activities within ICT infrastructure integration.
D. IP Network Solution Implementation Services: This is a classic example of an ICT infrastructure integration service, involving the setup and configuration of network hardware.

1. Huawei Enterprise. (2022). Huawei ICT Infrastructure Integration Service Datasheet. This document outlines the scope of integration services, focusing on implementation projects like network, data center, and security deployment, which aligns with options C and D.

2. Huawei Enterprise. (2023). Huawei Managed Services for Enterprise Datasheet. This document describes recurring operational services, including data management and backup operation services, which is the category where a "Media Retention Service" would belong.