IIA-CRMA practice question 15 of 35
Forty-five percent of an organization's customer payments are submitted online. Eight percent of online payments are rejected. Executive management…
Choose your answer, then check it against the explanation.
Forty-five percent of an organization's customer payments are submitted online. Eight percent of
online payments are rejected. Executive management decides to outsource its online payment
services to a contractor that will assume 75 percent of the total value of rejected payments. The
organization estimates $1.25 million customer payments due during the contract period.
Which of the following represents the organization's residual risk for online customer payments due?
Question 15 of 35
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