Once a line item is configured in Vlocity Cart, products must be removed and re-added to change configuration.

The statement is false. Vlocity Cart (now Salesforce Industries CPQ) provides a specific "Reconfigure" or "Change" action for line items that have already been configured and added to the cart. This functionality allows a user to modify the attributes or child products of an existing line item directly without the inefficient process of removing it and re-adding it from the catalog. The reconfigure action re-opens the product configuration interface for that specific line item, and upon completion, the cart is updated with the new configuration.

1. Salesforce Industries CPQ Developer Guide: The CpqAppHandler Apex class

which is central to cart operations

includes a reconfigure(input) method. The documentation describes this method's purpose as initiating the reconfiguration process for an existing asset or a line item in the cart. This confirms that a dedicated mechanism exists for changing configuration post-addition.

Source: Salesforce Industries Communications

Media

and Energy (CME) Developer Documentation.

Section: vlocitycmt.CpqAppHandler Class > reconfigure Method.

2. Salesforce Industries CPQ Cart-Based APIs Guide: The documentation for cart-based APIs explicitly details the "reconfigure" action. When working with the cart UI or programmatically

a call is made to this API to open the configuration UI for a specific line item identified by its lineItemId. This is distinct from the delete and add actions.

Source: Salesforce Industries CPQ Cart-Based APIs Documentation.

Section: Cart Actions > Reconfigure Line Item.

3. Salesforce Industries CPQ for Administrators Courseware: Official training materials for administrators and developers demonstrate the user journey within the Vlocity Cart. These materials show that next to a configurable product in the cart

a "Change" or "Reconfigure" link is present. Clicking this link allows for in-place modification of the product's selected options.

Source: Salesforce Official Training & Certification Courseware for Salesforce Industries CPQ.

Module: Working with the Industries Cart.