L4M5 practice question 15 of 35

A skilled negotiator will use a range of questioning techniques in a negotiation. If they wished to explore options with the other party without making any formal commitment, which type of question style would they use?

Full set: 275 questions
Answer options
A: Leading
B: Hypothetic Correct answer
C: Reflective
D: Multiple
Correct Answer:
B. Hypothetic
Explanation

Hypothetical questions are used to explore potential solutions and gauge the other party's flexibility without making a concrete offer or commitment. They typically start with "What if...?" or "Suppose we were to...". This technique allows negotiators to introduce ideas, test boundaries, and generate creative options in a low-risk manner. It encourages the other party to consider possibilities outside of their stated position, fostering a more creative and problem-solving atmosphere without locking either side into a specific course of action until a viable path is identified.

Why Incorrect

A. Leading questions are designed to guide the other party to a specific, predetermined answer, which limits rather than explores options.
C. Reflective questions are used to demonstrate active listening and confirm understanding by paraphrasing what has been said, not to propose new options.
D. Multiple questions, asking several things at once, can cause confusion and are generally an ineffective technique for clear exploration of any single option.

References

1. CIPS. (2018). Commercial Negotiation L4M5. Profex Publishing. Chapter 5, p. 137. (Identifies hypothetical questions as a key technique for testing the ground and exploring possibilities).

2. Guthrie, C. (2003). 'Panacea or Pandora's Box? The Costs of Options in Negotiation'. Iowa Law Review, 88, pp. 601-652. (Discusses how exploring options, often through hypotheticals, is central to integrative negotiation).

3. Fells, R. (2016). Effective Negotiation: From Research to Results (3rd ed.). Cambridge University Press. Chapter 7, 'The Skills of Negotiation'. (Describes the use of "what if" questions to move the negotiation forward by exploring possibilities).

Scroll to Top