You use Microsoft 365 Copilot. Which two factors should you consider when creating an effective prompt? Each correct answer presents a complete…

Crafting an effective prompt for Microsoft 365 Copilot relies on clarity and providing sufficient information. Providing a clear goal (D) tells Copilot exactly what task to perform (e.g., "summarize," "write a draft," "create a table"). Adding context (A), such as background information, constraints, or referencing specific source documents (/), grounds the request and helps Copilot generate a more accurate, relevant, and tailored response. These two factors are fundamental to the Goal-Context-Source-Expectations prompt engineering framework.

B. Using a broad range of instructions creates ambiguity and leads to generic or unfocused results. Specific, clear instructions are more effective.

C. Using acronyms can confuse the AI if they are not universally known or defined, leading to inaccurate interpretations and responses.

E. Keeping a prompt generic is the opposite of a best practice. Specificity and detail are key to guiding Copilot to the desired output.

1. Microsoft WorkLab. "The art and science of prompting". "A great prompt has at least three elements: a goal (what you want)

context (information Copilot needs)

and a source (where Copilot should get the information)." This directly supports options A and D.

2. Microsoft Support. "Prompting 101: How to write a good prompt for Copilot". Section: "The basics of a good prompt". "Be clear and specific... Provide context. Explain the situation

the background

and your goal." This reinforces the importance of a clear goal and added context.

3. Microsoft Learn. "Craft effective prompts for Microsoft 365 Copilot". This module emphasizes the C-R-I-S-P (Context

Role

Intent

Source

Persona) framework

where 'Intent' aligns with providing a clear goal and 'Context' and 'Source' align with adding context.