You need to determine the lifecycle of products and features in Microsoft 365. What should you use?

The Microsoft 365 Roadmap is the official public resource for customers to learn about upcoming and newly available updates for Microsoft 365 products and services. It provides detailed information on features that are in development, currently rolling out, and have been launched. This allows administrators and users to track the development and release lifecycle of new capabilities, helping them plan for future changes and adoption within their organization. The roadmap is the authoritative source for what is coming next in the Microsoft 365 ecosystem.

A. support.microsoft.com: This site provides technical support, troubleshooting guides, and help articles for existing Microsoft products. It does not detail the future development lifecycle of features.
B. Microsoft Lifecycle Services: This is a specific application management portal for Microsoft Dynamics 365 implementations. It is not used for the broader Microsoft 365 suite (e.g., Office, Teams, SharePoint).
C. docs.microsoft.com: Now part of Microsoft Learn, this site provides in-depth technical documentation on how to use and administer currently available products and features, not a forward-looking development roadmap.

1. Microsoft Learn. (2023). MS-900: Describe service health and continuity in Microsoft 365. In "Describe how to stay informed about service updates". Microsoft. Retrieved from https://learn.microsoft.com/en-us/training/modules/describe-service-health-continuity-microsoft-365/3-stay-informed-about-service-updates.

Reference Point: This official MS-900 training module states

"The Microsoft 365 Roadmap is the official site for Microsoft 365 updates... It's the central place for you to find out what's in development

what's rolling out

and what's been launched."

2. Microsoft. (2023). Microsoft 365 Roadmap. Microsoft Corporation. Retrieved from https://www.microsoft.com/en-us/microsoft-365/roadmap.

Reference Point: The website itself is the primary source

detailing features with statuses such as "In development

" "Rolling out

" and "Launched

" which directly corresponds to the feature lifecycle.

3. Microsoft Learn. (2023). Lifecycle Services (LCS) user guide. Microsoft. Retrieved from https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/lifecycle-services/lcs-user-guide.

Reference Point: The introduction clearly states

"Lifecycle Services (LCS) for Microsoft Dynamics is a collaboration portal that provides an environment and a set of regularly updated services..." This confirms its specific scope to Dynamics 365.