Where does an Administrator turn on Custom Records?

The Custom Records feature is a core component of the SuiteCloud platform and must be explicitly enabled by an Administrator before it can be utilized within a NetSuite account. The central location for activating or deactivating all major system features is the "Enable Features" page. An Administrator navigates to this page and, on the "SuiteCloud" subtab, checks the box for "Custom Records" to turn on the functionality for the entire company. This initial enablement is a prerequisite for creating or managing any custom record types.

A. Users/Roles: This section is for assigning permissions to access features that are already enabled, not for the initial activation of the feature for the account.
C. Setup Customization: This menu is used to create and manage custom records after the feature has been enabled. You cannot create a custom record if the feature is not turned on.
D. Company Preferences: This area controls general, account-wide settings and defaults for existing features, but it is not used to enable or disable core functionalities like Custom Records.

1. Oracle NetSuite Help Center (SuiteAnswers): "Enabling the Custom Records Feature". Document ID: 9911. The procedure explicitly states: "Go to Setup > Company > Enable Features. On the SuiteCloud tab, check the Custom Records box, and then click Save." This confirms the feature is enabled under the "Enable Features" page.

2. Oracle University Courseware (N16300GC10 - NetSuite: Administrator Fundamentals): In the module covering "SuiteCloud Platform," the course material details the necessary steps for enabling platform features. It specifies that features like Custom Records, SuiteScript, and SuiteFlow are activated under Setup > Company > Enable Features > SuiteCloud tab. This is a foundational topic covered in the administrator curriculum.