An administrator is seeking help with an ongoing NC2 issue. After reaching out to Nutanix support, the administrator is introduced to NC2 specialist…

Ensure the specialist is assigned the RBAC role with proper permissions (Answer A):

Role-Based Access Control (RBAC) ensures that the specialist has the necessary permissions to

troubleshoot and manage the NC2 environment. This avoids unnecessary privilege escalations and

maintains security.

Confirm the Support Authorization on the organization is set to Full Access (Answer C):

Setting the Support Authorization to Full Access allows the Nutanix support specialist to have the

required access to investigate and resolve issues in the environment. This is essential for effective

troubleshooting.

Reference:

Nutanix RBAC Documentation

Nutanix Support Access Guide